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FAQ · UK · honest answers

Honest answers

Do I need to leave the tools I already use?

No. Works with the tools you already run — read-only first, writes only when you approve. Your CRM, storefront, and calendar stay where they are — Juniper connects to them and becomes one co-founder touchpoint over your whole stack. Inbox and WhatsApp — connect when you're ready. Augment what works. Never rip-and-replace on day one.

What does Juniper replace?

Nothing on day one. Juniper is a co-founder layer that co-designs and orchestrates your stack architecture. Over time, optional native modules may fill gaps you choose — customer records, simple pages, operational workflows — but onboarding never asks you to rip anything out.

How is this different from each tool's built-in AI?

Your inbox, CRM, and storefront each ship an assistant that only sees its own corner. Juniper sits above all of them — one memory, one voice, answers that cross platforms. "Why did last week's launch underperform?" takes all three to answer — in one conversation.

Do I need to give a credit card to start?

No card to create an account. At Launch checkout you pick Start (£147/mo) or Scale (£349/mo, recommended for running operations) — card required then. Cancel any time.

What does the AI co-founder actually do?

The Cofounder is the singular voice you talk to. It handles finance, operations, marketing and more — behind one voice — and drafts, decides, and executes on your behalf within authority gates you set. Every material action (sending comms, signing contracts, deleting data) requires your approval. Everything else just gets done.

What does Cofounder NOT do?

Anything above your configured threshold without explicit approval. Anything regulatory (legal advice, compliance filings, GDPR responses) without you in the loop. It also won't pretend to be a human in customer comms — every email and chat clearly identifies as AI-drafted unless you explicitly approve a fully-AI flow.

Where's my data?

Your data lives in the UK, encrypted in storage and in transit. Each customer's records are kept separate at the database level — we cannot see another customer's data, and nobody can reach yours from another account. Every action taken on your behalf is logged. Export of everything we hold is available on request (manual fulfilment while productised export lands). The full technical detail is on the Trust Centre page.

What happens to my data if I cancel?

Two windows. First: a 30-day grace period where you can change your mind — your data is preserved, no charges, you can re-activate. After 30 days, we hard-delete: every customer record, every transaction, every conversation. Auditable; the deletion is logged immutably so you have proof. We send a download bundle of your data before the hard-delete.

Is this safe to use on a real business?

It's the business we run our own holding company on, day to day, not just a demo product. We dog-food it. That said: our public alpha is intentionally small. We onboard one or two customers a week, manually, so we can solve problems in real time. If you want this on a serious operation, talk to Elliot before you start — we will tell you honestly whether you should wait.

Security posture in detail: Trust Centre

Juniper OS.

The co-founder that runs the company with you. You approve what matters.

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