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Last updated 19 October 2026

Sub-processors

Juniper OS uses the third-party providers below to deliver the service. Each is bound by a data-processing agreement and processes data only on our documented instructions. Customer data is never sold or shared for advertising. Model providers are used under API terms that do not permit training on customer data. Where a provider is outside the UK/EU, transfers are covered by Standard Contractual Clauses (or an equivalent adequacy mechanism).

Sub-processorPurposeDataRegion
SupabasePrimary database, authentication, file storageAll customer + account dataIreland, EU (eu-west-1)
AnthropicModel replies for Talk and related callsPrompts and business context at inference timeOutside the UK
OpenAIModel replies when that provider is usedPrompts and business context at inference timeOutside the UK
xAIModel replies when that provider is usedPrompts and business context at inference timeOutside the UK
StripeSubscription billing + paymentsBilling name, email, address, card token (we never see card numbers)Outside the UK, with UK/EU options
ResendTransactional + lifecycle email deliveryRecipient email + message contentOutside the UK
VercelApplication hosting + edge deliveryRequest metadata, IP (transient)Global edge. Not UK-only
TwilioWhatsApp + SMS messaging (where enabled)Recipient phone number + message contentOutside the UK, with UK/EU options
Companies HouseUK business-registration lookups during onboardingCompany name / number you ask us to look upUK
Voyage AIText embeddings for knowledge retrievalDocument text you upload to your knowledge baseOutside the UK
SentryError monitoring needed to keep the product secure and running. Runs without an analytics cookie.Error traces, scrubbed of emails, phone numbers, tokens and Authorization headersOutside the UK, with EU options
PostHogProduct analytics and session replay, only after you accept analytics cookiesPageviews and funnel events. No emails or names. Internal user id after consentEU (eu.i.posthog.com)

We notify customers of material changes to this list before a new sub-processor begins processing personal data. To request our Data Processing Agreement or email us.

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